Privacy Policy

How we collect, use, and protect your personal information

Effective Date: November 10, 2025

1. Policy for Minors

Our Site and App are intended for a general audience but are not directed to children under 13. We do not knowingly collect personal information from anyone under 13. If we learn that we have collected such information, we will delete it.

If you are 13–17, you may use the Site/App and place orders only with parental/guardian consent and supervision. The parent or legal guardian must be the purchaser/cardholder of record for any transaction.

2. Information We Collect

  • Contact and order information (e.g., name, email, shipping address, phone number).
  • Transaction details (e.g., items ordered, payment authorization from our processor).
  • Device, log, and analytics information (e.g., IP address, browser, pages visited).
  • User Content you provide (e.g., customization details for Products).
  • Cookie and similar technologies data (see "Cookies & Tracking").

3. How We Use Information

  • Process, fulfill, and deliver orders; provide customer support.
  • Improve and operate the Site/App, including analytics and performance.
  • Communicate about your order and updates to our policies or services.
  • Detect, prevent, and address fraud, security, or technical issues.

4. Sharing of Information

We share information with vendors and service providers who help us operate the Site/App and fulfill orders (e.g., payment processors, printing and shipping partners, analytics providers). We may share information to comply with law, enforce our policies, or protect rights, property, or safety. If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Social Media & Advertising

Our social-media pages and ads may be provided by third parties. Your interactions with those platforms are governed by their privacy policies. We do not knowingly target advertising to users under 18.

6. Cookies & Tracking

In the website, we use cookies and similar technologies to operate the Site and understand usage. We also use Google Analytics and social‑media marketing ("SMM"). Where required by law, we display a consent banner that lets you accept or manage categories (e.g., necessary, analytics, marketing). You can change preferences at any time via "Cookie Preferences."

In the App, cookies do not apply; we may use SDK‑based analytics (e.g., Firebase/GA4 if enabled) to understand feature usage. We've enabled privacy features where available (e.g., IP masking/limited data retention). You can opt out via device settings (iOS: Tracking/Ads; Android: Ads personalization) and any in‑App controls we provide.

7. Mobile App Privacy (SDKs, Device Data, Permissions)

We do not collect data from children under 13.

For App users (13+), we may process: device identifiers (e.g., IDFA/GAID if you consent), app analytics events, push notification tokens, and media you choose to upload if you grant permissions.

We do not collect precise location unless a feature explicitly requests it and you enable it.

You can withdraw analytics/marketing consent via system settings and any in‑App settings provided. Data retention aligns with this Policy. Parents/guardians may request deletion via support@slopestix.shop.

8. Data Retention

We retain personal information for as long as needed for the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Your Choices

  • You may update certain account or order information by contacting us.
  • You may opt out of non‑essential marketing emails by using the unsubscribe link in those emails.
  • Parents/guardians may request access or deletion of a minor's information by emailing support@slopestix.shop.
  • Manage cookie settings at any time via the "Cookie Preferences" link in the website footer.
  • Manage App tracking/ads permissions in device settings.

10. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. International Users

We are based in the United States. If you access the Site/App from outside the U.S., you understand that your information may be processed in and subject to the laws of the U.S. and other countries which may differ from those in your jurisdiction.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The "Effective Date" above indicates when this Policy was last revised. If we make material changes, we will post the updated Policy on the Site and in the App (or link to the updated Policy).

13. Contact Us

Opflio Labs LLC — Miami, Florida

Email: support@slopestix.shop